Thank you for your support and interest in VIP tickets. Zach Top VIP packages are not currently available at festival, fair, or support dates. This includes The Broken Branches Tour with Dierks Bentley.

Q. How can I purchase a VIP package?

You can purchase a VIP package by visiting zachtop.com/tour, find the city of your choice, then click the ‘Tickets’ button to the right of your selected city which will direct you to the ticketing website. If you have any trouble, please reach out to the venue box office directly.

Q. When can I purchase a VIP package?

VIP packages will go on sale at the same time as regular tickets and remain on sale until packages are sold out or until a few days before the show. You may purchase tickets during the pre-sale, prior to the general public on sale.

Q. Does this VIP package have a minimum age requirement to attend?

We adhere to the venue’s age requirement policy.

Q. Where will I receive my tickets?

Tickets will be distributed based on your elected delivery method. During the purchase process, you may have the option of choosing to have your tickets mailed to you, printed at home, held at the box office window, or saved on your mobile device to show at the time of the event. Regardless of how your tickets are obtained, you will still need to arrive for VIP early entry to ensure you get to take advantage of all the benefits that come with your VIP package! As it gets closer to the event, the original ticket purchaser will receive an informational email including the exact time for VIP early entry. Please bring a valid photo identification and stay tuned for that email! Don’t forget to check your spam folder as well.

Q. How do I know where my seats are located?

General admission tickets, commonly labeled as GA, have no specific seating locations and are typically standing room only. A reserved seat is an assigned seat you select during the purchase process. Most venues will have a seating map available during the purchase process that you can refer to so you can see exactly where your seats are located prior to purchasing.

Q. Am I able to request accessible seating with my VIP program?

Most venues offer accessible seating areas to accommodate guests. Availability and type of accessible seating tickets will vary based on each venue’s policies and/or the type of event taking place. If you would like to inquire about accessible seating, please reach out to the venue box office directly to request accessible seating.

Q. How will I know when and where to go to access my VIP package elements?

You will receive an email a few days prior to the concert including all the key details regarding your VIP program information, including timing and locations. If you did not receive one, please be sure to check your spam folder or contact vip@zachtop.com. Information and updates regarding early entry times can also be found at zachtop.com/vip.

Q. What does my package include?

The Zach Top VIP Experience for the Cold Beer & Country Music Tour 2025 includes:

• 1 standing GA pit OR 1 premium reserved seat ticket

• Early venue entry + merch shopping

• Soundcheck experience

• Exclusive merchandise bundle

• Meet & greet with Zach Top

Q. What does early entry mean?

Early entry includes entering the venue prior to the general public. Original VIP ticket purchasers will receive an informational email with the VIP program early entry timing closer to the day of the show. We recommend arriving to the venue by the designated time to ensure you get to take advantage of all the benefits that come with your VIP package.

Q. What do I need to get into the show or pick up my VIP credentials?

You will need a valid VIP Experience ticket/ proof of purchase along with a photo ID.

Q. What if I can no longer attend, change my mind, no longer want my package? Can I request a refund for my package, or can I give my package to a friend?

All packages are non-refundable. Please refer to the purchase policy for additional information.

Q. Can I still receive my merchandise if I am unable to attend the show?

All merchandise must be received at VIP Check-in and if it is not picked up during that time, we are unfortunately unable to ship it.

Q. If I can no longer attend, can I give my package to a friend?

Please contact vip@zachtop.com to inquire about your options. Just make sure to contact us ahead of time and we may be able to offer an alternate guest pick-up. This will ensure that your friend can check in on your behalf.

Q. Is Parking included?

Parking is not included with your VIP package.  Please refer to the venue’s website for parking information. 

*Please note that information in the FAQ’s is subject to change.