2026 VIP FAQs

Thank you for your support and interest in VIP tickets. Zach Top VIP packages are not currently available at festival, fair, or support dates.

Q. What does my package include?

The Zach Top VIP Upgrade for the Cold Beer & Country Music Summer Tour 2026 includes:

  • Meet & greet with Zach Top

  • Access to the pre-show VIP lounge + 2 Free Drinks*

  • Acoustic experience

  • Exclusive merchandise bundle

  • Early venue entry + Merch shopping

    *Subject to local alcohol laws & venue policy

    VIP Upgrade does not include show ticket. A separate ticket is required for entry to the VIP program.

Q. How can I purchase a VIP package?

You may purchase a VIP package by visiting zachtop.com/tour, find the applicable show of your choice, then click the ‘VIP’ button to the right of your selected city which will direct you to the ticketing website. If you have any trouble, please reach out to the venue box office directly.

Q. When can I purchase a VIP package?

VIP packages will go on sale at the same time as regular tickets and remain on sale until packages are sold out or until a few days before the show. You may purchase tickets during the pre-sale, prior to the general public on sale.

Q. Does this VIP package have a minimum age requirement to attend?

We adhere to the venue’s age requirement policy.

Q. Where will I receive my UPGRADE?

You will need to arrive early for VIP check in, please bring a valid form of photo ID. As it gets closer to the event, the original upgrade purchaser will receive an informational email including the exact time for VIP early entry and location for check in. Times will also be posted on the calendar at zachtop.com/vip.

Q. Am I able to request accessible seating with my VIP program?

Most venues offer accessible seating areas to accommodate guests. Availability and type of accessible seating tickets will vary based on each venue’s policies and/or the type of event taking place. If you would like to inquire about accessible seating, please reach out to the venue box office directly to request accessible seating.

Q. How will I know when and where to go to access my VIP package elements?

Information and updates regarding early entry times can be found at zachtop.com/vip. You will receive an email a few days prior to the concert with details regarding your VIP program information, including timing and locations. If you did not receive one, please be sure to check your spam folder or contact vip@zachtop.com.

Q. What does early entry mean?

Early entry includes entering the venue prior to the general public. Original VIP upgrade purchasers will receive an informational email with the VIP program early entry timing closer to the day of the show. We recommend arriving to the venue by the designated time to ensure you get to take advantage of all the benefits that come with your VIP package.

Q. What do I need to get into the show or pick up my VIP credentials?

You will need a valid ticket to the show as well as the add-on VIP Upgrade ticket or proof of purchase along with a photo ID.

Q. What if I can no longer attend, change my mind, no longer want my package? Can I request a refund for my package, or can I give my package to a friend?

All packages are non-refundable. Please refer to the purchase policy for additional information.

Q. Can I still receive my merchandise if I am unable to attend the show?

All merchandise must be received at VIP Check-in and if it is not picked up during that time, we are unfortunately unable to ship it.

Q. If I can no longer attend, can I give my package to a friend?

Please contact vip@zachtop.com to inquire about your options. Just make sure to contact us ahead of time and we may be able to offer an alternate guest pick-up. This will ensure that your friend can check in on your behalf.

Q. Is Parking included?

Parking is not included with your VIP package.  Please refer to the venue’s website for parking information. 

*Please note that information in the FAQ’s is subject to change.